Raw Switch Customers

How can I track my order?
To track your order, simply login to your Raw Office account which will bring you to the My Account page (click View Your Account to access this page from a...
Fri, 10 Jul, 2020 at 5:52 PM
What does the Raw Switch compare against?
The Raw Switch compares our recommendations against our competitors. When you provide your invoices to get a Raw Switch quote, we take the exact products fr...
Fri, 10 Jul, 2020 at 5:53 PM
How can I request a quote?
To request a quote for items on an invoice from a previous supplier, visit https://rawswitch.rawoffice.com/ and upload your invoice file (drag and drop or b...
Tue, 14 Jul, 2020 at 10:55 PM
How do I place an order?
Go to https://www.rawoffice.com (USA) or http://www.rawoffice.ca (Canada) Login with your email address and password Click on 'Place New Order' i...
Wed, 15 Jul, 2020 at 6:42 AM
How Can I Track My Order?
How Do I Track My Order? All orders should have a tracking ID associated with it once it ships. To check this tracking ID, follow the steps below:  ...
Wed, 15 Jul, 2020 at 6:49 AM
What if I want to return my Product(s)?
If you are not 100% satisfied with your Raw Office purchase, you can return your item(s) for a full refund within 365 days of purchase. (Returns must be in ...
Wed, 15 Jul, 2020 at 6:53 AM
What if I can't find what I need on the site?
Sometimes there are products that we do not carry in regular stock but are able to either ship for a special order, or stock permanently if you have a recur...
Wed, 15 Jul, 2020 at 6:56 AM
What if I haven't received my order?
You may contact one of our agents to follow up with your order. The agent will contact you the same day of your request. Please email support@therawoffi...
Wed, 15 Jul, 2020 at 6:55 AM
What if I want to add an item to my list?
Reach out our support team (support@therawoffice.com) and make the request. The agent will process it the same day of request.
Wed, 15 Jul, 2020 at 6:57 AM
Can I change my order?
No, you can not. Once an order is placed you cannot add to an order.  You will need to place a new order If you want to add items to your order.  
Wed, 15 Jul, 2020 at 6:56 AM